Design & Mobile problems
Mobile layout, menus, and broken images. Start with the free guide that matches your situation.
Favicon Not Showing (in Browser Tab or Google Search Results)
Your favicon is not showing — the browser tab shows a blank page or globe icon, or Google search results show a generic icon or your old logo. It is usually caching, a wrong file path, or Google not having rechecked yet.
Read the guideImages Not Loading
Photos and graphics show as broken icons, blank spaces, or load painfully slowly — making a working site look abandoned or untrustworthy.
Read the guideIs Your Website ADA Accessible? (Lawsuit Risk for Small Businesses) caution
You have heard about businesses being sued or getting demand letters because their websites are hard to use for people with disabilities, and you want to know how exposed your own site is and what to do about it.
Read the guideWebsite Looks Bad on Mobile
On phones, your layout, menu, text, buttons, or forms are cramped, broken, or hard to use — and phones are where most of your visitors actually are.
Read the guideWebsite Menu or Navigation Broken
Visitors can't get around your site — the menu won't open on mobile, links go nowhere, or items vanished. A site whose menu fails is effectively a one-page site.
Read the guideWebsite Not Working on iPhone or Safari (Causes and Fixes)
Your website is not working on iPhone or Safari — layouts break, buttons do nothing, forms will not submit, videos will not play, or logins keep failing — while the same site works fine in Chrome on a computer.
Read the guideYour Site Looks Different in Different Browsers
Your website looks fine in one browser but broken or off in another — Safari versus Chrome, your machine versus a customer's. Most of it is cache; some of it is real.
Read the guideNot sure which guide fits?
The Website Help Finder asks a few short questions and points you to the safest next step.
Use the Website Help Finder