Business Email problems
Email that will not send, receive, or lands in spam. Start with the free guide that matches your situation.
Business Email Not Working caution
Email at your own domain ([email protected]) won't send, won't receive, or won't connect in your mail app — and every bounced message is a customer wondering why you didn't answer.
Read the guideDomain Email Forwarding Not Working (Forwarding to Gmail)
Domain email forwarding not working — mail sent to [email protected] should land in your Gmail or Outlook inbox, but some or all of it never arrives, or senders get a bounce back.
Read the guideEmail Bouncing Back With a 550 Error
You sent an email and got back a "Mail Delivery Failed" message with a 550 code in it. The receiving server refused your message on purpose — and the bounce usually says exactly why, if you know where to look.
Read the guideEmail Deliverability: SPF, DKIM and DMARC Explained
Your emails land in spam or get rejected, and everyone keeps saying you need "SPF, DKIM, and DMARC." Here's what the three records actually do — and the safe order to set them up.
Read the guideEmail Stopped Working After a DNS or Host Change
You moved your website to a new host or changed your domain's nameservers, and now email at your domain stopped arriving, bounces, or goes somewhere else. The website move usually took your email records with it.
Read the guideEmails from Website Going to Spam
Contact-form notifications, order confirmations, or other emails your site sends keep landing in spam — or never arrive at all. This is fixable, permanently.
Read the guideHow to Read DMARC Reports (Those Zipped XML Emails)
How to read DMARC reports — after adding a DMARC record, you started getting daily emails with zipped XML attachments from Google, Microsoft, and others, and you have no idea what they say or whether they matter.
Read the guideOutlook or Hotmail Blocking Your Emails (S3150, 550 5.7.1)
Outlook or Hotmail blocking your emails — messages to Outlook.com, Hotmail, Live, or MSN addresses bounce with a 550 5.7.1 or S3150 error, or quietly land in the Junk folder.
Read the guideSet Up Business Email on Your Domain
You want professional email at your own domain ([email protected]) instead of a generic free address — set up once, correctly, so it delivers reliably for years.
Read the guideWebsite Sending Spam Emails? When Your Host Says You Are Spamming caution
Your host says your account is sending spam, your outgoing email has been blocked or limited, or your website is sending spam emails you never wrote — something is using your domain's mail system to send junk.
Read the guideWordPress Not Sending Email? How SMTP Fixes It
Form notifications, order receipts, and password resets from your WordPress site go missing or land in spam. The usual cause is how WordPress sends mail, and SMTP is the standard fix.
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