Security

Security problems

SSL warnings, malware, hacked sites, and redirects. Start with the free guide that matches your situation.

Cloudflare Error 525 SSL Handshake Failed and 526 Invalid Certificate

Your site shows a Cloudflare page reading "Error 525: SSL handshake failed" or "Error 526: Invalid SSL certificate" — Cloudflare is working, but it cannot make a trusted secure connection to your hosting server.

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ERR_SSL_PROTOCOL_ERROR: This Site Can't Provide a Secure Connection

Chrome or Edge shows "This site can't provide a secure connection" with the code ERR_SSL_PROTOCOL_ERROR — the browser tried to open a secure connection to your site and the server's answer made no sense to it.

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Google Flagged Your Site as Deceptive or Unsafe caution

Visitors see a full-page red "Deceptive site ahead" or "Dangerous" warning before your website loads — which blocks nearly everyone until the flag is cleared.

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How to Get a Free SSL Certificate for Your Website

You almost certainly do not need to buy an SSL certificate. Most hosts and website builders include a free one — the job is switching it on, making sure it renews, and sending every visitor to the https version.

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Mixed Content Warning

Your site has SSL, but some pages still show "Not Secure" or a broken padlock because they load insecure images, scripts, or embeds over plain http.

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Spam Pages Showing in Google Results for Your Site caution

Google shows pages under your domain that you never made — Japanese text, cheap pharmacy pills, casino or replica-product listings — and they are hurting how your business looks in search.

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SSL Certificate Expired caution

Your site's SSL certificate ran out, so every visitor now gets a full-page browser warning instead of your website — usually because an automatic renewal quietly failed.

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SSL Certificate Name Mismatch (ERR_CERT_COMMON_NAME_INVALID)

Browsers warn that your site's security certificate belongs to a different name — the certificate itself may be valid, but it was not issued for the exact address the visitor typed.

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SSL Certificate Not Trusted (NET::ERR_CERT_AUTHORITY_INVALID) caution

Browsers warn that your site's security certificate is not trusted — usually NET::ERR_CERT_AUTHORITY_INVALID in Chrome — because the certificate was not issued by an authority the browser recognizes, or the chain behind it is incomplete.

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SSL Warning / "Not Secure" Website

Browsers show a "Not Secure" label or a full-page certificate warning when people visit your site — and most visitors will turn back rather than click through.

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Unknown Admin User in WordPress: What to Do (In the Right Order) caution

You found an unknown admin user in WordPress — an administrator account you did not create — and need to know whether it is a hacker, a forgotten developer, or a plugin, and what to do without making things worse.

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Website Blocked by Antivirus or Company Firewall

Customers say Norton, McAfee, or their office network is blocking your website — sometimes it is a false alarm, and sometimes the security software has spotted something real.

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Website May Be Hacked caution

Strange pages, redirects, warnings, or behavior suggest someone may have tampered with your site. The goal now is to confirm carefully and act deliberately — not fast and destructively.

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Website Redirects to Strange Pages caution

Visitors who open your site get sent to spam, ads, gambling, adult, or other unrelated pages. This is one of the clearest external signs of injected malware.

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WordPress Spam User Registrations: Stopping Fake Users Signing Up

Your WordPress site is getting spam user registrations — fake users signing up with gibberish names and odd email addresses, sometimes dozens a day — and you want them stopped without locking out real customers.

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WordPress Under Brute-Force Login Attacks

Bots are hammering your WordPress login page with password guesses — normal internet weather for every WordPress site, but worth hardening against so it stays merely weather.

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Your Connection Is Not Private Warning caution

Visitors get a full-page browser warning — "Your connection is not private" — instead of your website, and nearly all of them will turn back rather than click through.

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Not sure which guide fits?

The Website Help Finder asks a few short questions and points you to the safest next step.

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