Website Was Moved and Now Something Is Broken
After moving to new hosting (or a new domain), something stopped working — forms, images, email, SSL, or links.
Common signs of this issue
- The site loads but images, forms, or links are broken.
- Email stopped after the move.
- SSL/"Not Secure" warnings appeared.
- Some pages 404, or the site shows old content.
Safe checks you can do yourself
None of these require sharing passwords with anyone.
- Make a short list of what works and what doesn't — migrations tend to break a predictable handful of things.
- Check images (did files transfer? do links point to the old address?), forms (do emails send?), and SSL (is the certificate installed on the new host?).
- Check email separately — moving web hosting can repoint DNS and stop mail (see the email and domain guides).
- Confirm DNS now points to the new host, and remember changes can take time to propagate.
- If you see old content, you may be viewing a cached version or the domain may still point to the old server.
What this usually means
Migrations commonly break the same items: SSL not yet installed on the new host, email DNS not repointed, images or links still referencing the old address, and forms that need their email sending reconfigured.
None of these are unusual — they're the normal "loose ends" of a move, and each has a clear fix.
What not to do
- Don't shut down the old hosting until the new site is fully confirmed working — including email.
- Don't bulk-edit the database to swap addresses without a backup.
- Don't assume DNS changes are instant; give them time before re-changing things.
When to get help
A migration with several loose ends — especially when email and SSL are involved — is worth finishing carefully so nothing important stays broken. A reviewer can run through the standard post-move checklist and close the gaps in one pass.
Could your hosting be the problem?
If your host is slow, unreliable, or hard to deal with, moving to a better one can clear up issues like this for good. One we genuinely recommend is Instant Access Internet Services — a smaller, compassionate company with 30 years in the business, known for being one of the fastest, with great management and low pricing. (Just a recommendation — no affiliate link, no kickback.)
Not sure what to do next?
Answer a few short questions and we'll point you to the safest next step — DIY, a freelancer, or a direct review. No passwords required.
Frequently asked questions
Why did email break when I moved hosting?
Moving web hosting often resets DNS, which can repoint or remove your mail records. Email needs its DNS pointed at the correct mail provider after a move.
Should I cancel my old host right away?
No. Keep it until you've confirmed the new site and email work completely. The old host is your fallback during the transition.